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Horizon by Plum

Take control of your telecoms

Grow your Business with Plum Horizon Phone System

Expand your business with Plum and Horizon phone system.  You need a business telephone system which can meet your changing business needs and grow with you. When you recruit extra staff you need a flexible telephone system which can easily grow with you rather than have to start searching for new equipment. Plum help you with your growth journey and we will be there to advise you on any extra features you might need.

Plum Horizon can be used in the office, at home or remotely which gives many options for hiring new staff. Horizon comes with ability to report on call activity and record calls, thus ensuring that customer experience can be measured and monitored wherever employees are based.

Learn how Plum Horizon can help you achieve your communications goals by contacting us now. 

Plum Horizon
Plum Contact Centre

Plum Horizon Contact Centre

In today’s digital economy, your customers expect outstanding customer experience that respects their time and solves their problems swiftly. SMEs cannot rely on just voice or email anymore, they need to connect to customers through a wide variety of channels, including webchat and social media. VIP customers need to be a priority, so you can help those who need it most:
• More customers expect an omnichannel experience.
• 50% of customers would happily use use chat or email instead of the telephone. 
• Intelligent routing helps provide first time fix for callers.
• Customer experience is more important than product satisfaction in determining customer loyalty.

Easy Setup

Options

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Headset

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Call Recording

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Call Reporting and Wallboards

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Softphone for mobile working

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New UK and International numbers

Customer Testimonials

Approachable Certification

Excellent customer service, responsive, friendly and provides the solutions you need

Nigel Dunkinson

Insurance Desk

a very caring, dynamic, forward thinking company who’s looking to take away your communications head-aches.

John Cox

Bannister Hall Nurseries

“They were willing to give me the facts and complete honesty”

 

Richard Hodges

Manchester Methodists

"I wish we would have gone with Plum in the first place, they allowed us to save money."

 

Angela Doyle

Table Check

“The systems have really updated our company”

Ashleigh Anson

BSA Marketing

“Plum are good at working with us to find a solution to our issues in very practical real world scenarios.” 

Duncan Wright

Take a look at our related products:

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Cloud Voice

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Mobile

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Phone Lines

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Music on Hold

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On-Premise

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Plum Communications