Introduction Switching from a traditional PBX to a VoIP system was a major step for small businesses. Suddenly those companies could cut costs and access features like voicemail-to-email, call forwarding, and video conferencing. Now, another shift is happening:...
In today’s hyperconnected business landscape, professionals need more than just a phone—they need an intelligent productivity partner. Samsung’s Galaxy S25 series, launched in early 2025, delivers exactly that with ground-breaking AI capabilities,...
The Best Tech Tools for Small Businesses Running a small business today means wearing many hats: sales, marketing, customer service, operations, and more. Fortunately, technology has levelled the playing field, giving small businesses access to powerful tools that...
Cloud-Based Phone Systems: Are They Right for You? In today’s rapidly evolving business landscape, communication systems can make or break your company’s efficiency. If you’re still relying on traditional phone lines or aging on-premises equipment,...
In its FY24 report published on 16 May 2024 BT announced it would delay the full switch off for analogue lines until January 2027 from the previous deadline of September 2025. “Following the industry-wide pause to non-voluntary migrations in December 2023, we now...
Plum Communications will be demonstrating AI at Manchester Business Fair 6 July 2023, A J Bell Stadium. We have been using AI in our voice solutions for some time, from routing incoming calls to the correct department, transcribing voicemail messages and meetings and...