Introduction Switching from a traditional PBX to a VoIP system was a major step for small businesses. Suddenly those companies could cut costs and access features like voicemail-to-email, call forwarding, and video conferencing. Now, another shift is happening:...
In today’s hyperconnected business landscape, professionals need more than just a phone—they need an intelligent productivity partner. Samsung’s Galaxy S25 series, launched in early 2025, delivers exactly that with ground-breaking AI capabilities,...
In its FY24 report published on 16 May 2024 BT announced it would delay the full switch off for analogue lines until January 2027 from the previous deadline of September 2025. “Following the industry-wide pause to non-voluntary migrations in December 2023, we now...
Plum Communications will be demonstrating AI at Manchester Business Fair 6 July 2023, A J Bell Stadium. We have been using AI in our voice solutions for some time, from routing incoming calls to the correct department, transcribing voicemail messages and meetings and...
The Government have announced that on Sunday 23 April 2023 at 3pm there will be a national test of the UK Emergency Alerts service. The purpose of this test is in advance of a new UK government service that will alert the public if there is a danger to life nearby. In...
Two years ago I wrote a post about 4 tools we could not do without, and number four was our Cloud IP phone system 3cx. Back then we had only been using it for a few months, so I thought now would be a good time to update our experiences. Back in 2020 I wrote the...