Voice Archives - Plum Communications

Delay in analogue line full switch off announced by BT

by Peter Savic | Jun 1, 2024 | Internet, News, Voice

In its FY24 report published on 16 May 2024 BT announced it would delay the full switch off for analogue lines until January 2027 from the previous deadline of September 2025. “Following the industry-wide pause to non-voluntary migrations in December 2023, we now...

Plum demonstrate AI at Manchester Business Fair 6 July 2023

by Peter Savic | Jun 26, 2023 | News, Voice

Plum Communications will be demonstrating AI at Manchester Business Fair 6 July 2023, A J Bell Stadium. We have been using AI in our voice solutions for some time, from routing incoming calls to the correct department, transcribing voicemail messages and meetings and...

National test of the UK Emergency Alerts Service

by Peter Savic | Apr 22, 2023 | News, Voice

The Government have announced that on Sunday 23 April 2023 at 3pm there will be a national test of the UK Emergency Alerts service. The purpose of this test is in advance of a new UK government service that will alert the public if there is a danger to life nearby. In...

3cx – IP telecoms 2 years On by guest blogger Duncan Wright

by Duncan Wright | Apr 22, 2022 | Internet, News, Productivity, Voice

Two years ago I wrote a post about 4 tools we could not do without, and number four was our Cloud IP phone system 3cx. Back then we had only been using it for a few months, so I thought now would be a good time to update our experiences. Back in 2020 I wrote the...

Number Porting

by Shueheb Ali | Feb 28, 2022 | Internet, News, Productivity, Support, Voice

Number Porting Plum Communications number porting allows you to retain your old number from your previous Number porting gives your company freedom to change business communication providers without the hassle of having to inform existing customers and suppliers of...

Music on Hold

by Shueheb Ali | Feb 23, 2022 | Internet, News, Productivity, Support, Voice

Music on Hold Plum Communications professional music on hold and announcements enhance your customer experience. The service is compatible with new or existing phone systems giving your company a professional edge with messages that engage and inform your callers. ...

Delay in analogue line full switch off announced by BT

Plum demonstrate AI at Manchester Business Fair 6 July 2023

National test of the UK Emergency Alerts Service

3cx – IP telecoms 2 years On by guest blogger Duncan Wright

Number Porting

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