Do you remember everything you said in your last phone call?
It is a fact that most people cannot remember what was said in their last phone call and this can cause a huge problem where businesses rely on phone calls every day. Plum can make it easy to remember what was said by providing call recording as an addon to their...
Horizon Collaborate by Plum
What is Horizon Collaborate? In today’s digital-first world, businesses need to be more agile than ever before, able to respond to customers quickly by ensuring employees are equipped to handle a constant flow of queries across multiple channels. Horizon Collaborate...
Phoneline+: The Easy to Use Phoneline Replacement
What is Phoneline+ As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable....
How to improve your customers’ experience with call analytics
When you are running a business, it is important to monitor customer experience including the phone calls you receive or make. Why not improve your business with call analytics? When you have a great, successful, and fully functional call analytic system your customer...