What is Horizon Collaborate?
In today’s digital-first world, businesses need to be more agile than ever before, able to respond to customers quickly by ensuring employees are equipped to handle a constant flow of queries across multiple channels.
Horizon Collaborate addresses all these needs, designed for companies looking to improve productivity, increase collaborative team working and accelerate business decision making to better serve customers. The software allows for inter-communication between those employed at the business as well as receiving calls and sending them out to conventional phone numbers.
Benefits of Horizon Collaborate
Greater Functionality:
Replace multiple comms products with a single UC package to drive down IT costs and increase functionality.
Improved Experiences:
Improve employee experience and engagement by giving them access to a range of multi-channel communications accessible via our single application.
Instant Comms:
Provide comms tools that permit users to find the right person in an instant, enhancing decision making and efficiency. Since the communications are also done via a hosted PBX, no installation necessary! Just download and use the software!
Next Generation Unified Communications:
Cater for Millennials and Gen-Z who are set to become the largest generation in your workforce and expect any technology to be fast, accessible and on-demand. With Collaborate, transform how quickly and efficiently information is shared, satisfying customers’ demands more quickly as well as increasing employee productivity.
What can Horizon Collaborate for your businesses Unified Communications needs?
Complete unified communications:
How much time do you and your team spend navigating between communications systems? It should be easier to get a day’s work done… which is where Horizon Collaborate comes in. Our business-only cloud-based Unified Comms solution satisfies all of your internal and external communication needs including voice and video calls, instant messaging, video conferencing, desktop sharing and document sharing.
With capabilities across desktop and mobile, Collaborate is perfect for enabling remote working as well as supporting you in the office.
Horizon Collaborate is easy to implement, with minimal hardware requirements and flexible purchasing options to suit every business. Underpinned by our award-winning cloud telephony platform and dedicated business network, Collaborate is reliable and highly scalable.
Simple video conferencing:
As remote conferencing becomes a bigger part of our working lives, it’s important to set yourselves up for success. It should be quick and easy to set up new sessions, and no-one wants hidden charges or last-minute software downloads.
With Horizon Collaborate, video conferencing and voice conferencing can be set up in just a couple of clicks from the easy-to-use interface. With no need to send invites or meeting IDs to internal participants, external parties can join with details sent directly from your main screen.
Effective remote working:
More and more businesses are starting to recognise and actively support remote working, not only for business continuity but also for positive impacts on the environment, employee wellbeing and satisfaction, business overheads, and productivity.
Whether your organisation is new to remote working or you’re looking to optimise your set up with unified communications features like video conferencing, Horizon Collaborate from Plum is the ideal solution.
Our Unified Comms platform was built for businesses and is underpinned by our own dedicated and secure UK network which reliably handles over a billion minutes of voice calls every month.
With a comprehensive range of features, Collaborate gives you peace of mind wherever your workforce operates from. Individuals can take their profile, settings, numbers and preferences with them, to ensure consistency and be readily available to colleagues and customers.
Reliable business continuity:
Whatever is happening around us, your business-critical systems should guarantee consistency wherever your teams are working.
Horizon Collaborate from Plum is a unified comms solution that enables business continuity and effective, agile working. Supported by our secure and reliable business-only UK network, the platform is designed to work flawlessly across a wide range of devices and operating systems with minimal connectivity requirements.
Collaborate takes just minutes to set up and get started and is very easy to use.
Business administrators can instantly configure users, edit call routing settings and download recordings to maintain agility and provide complete control for your business.
Everything about Collaborate has been developed with the end user in mind, including a wide range of over 30 personalised features – allowing you create a truly personal experience. Give your workforce peace of mind today and never miss a call again.
Contact Plum Communications today to start your collaboration journey.