These tips are intended as a guide only, remember that it is an electrical device and electrical devices and water do not mix.

Electrical voltages will be present in your phone even if switched off as it will most likely contain a battery.

DO NOT USE cleaning products like bleach or other items from the kitchen cupboard as these will be to harsh and abrasive. You want to remove the dirt and any germs not the writing and top layer of the plastic!

Gloves are recommended especially if you are cleaning many devices or if you are allergic to any of the cleaning materials mentioned.

BASIC CLEANING INSTRUCTIONS
1. Before you start, wash your hands thoroughly with soap and water
2. Turn off the handset, unplug any power or connecting leads
3. Wipe with a dry cloth or one moistened with a mild soap solution
4. Do not exert excess pressure or rub roughly
5. For spot cleaning, use mild detergent on a soft cloth or cotton bud and gently wipe
6. DO NOT USE kitchen towel, it is too harsh and can scratch displays, always use soft cloth

ADVANCED CLEANING INSTRUCTIONS
1. In most cases Isopropyl alcohol or Ethanol may be applied with a soft cloth
2. Apply disinfectant on a soft cloth and gently wipe the handset or use cleaning wipes
3. DO NOT USE cleaner and disinfectant containing skin moisturiser or corrosive components
4. DO NOT RUB the keys vigourously with alcohol or disinfectant as this may cause damage
5. After cleaning always dry the handset with a soft cloth
6. DO NOT USE kitchen towel, it is too harsh and can scratch displays, always use soft cloth

IP RATINGS (Ingress Protection)
Your phone may have an IP rating, but it does not mean that you can wet your phone, see IP rating definitions below. If your phone has a lower IP rating keep it away from water:

IP65 Protected from total dust ingress
Protected from low pressure water jets from any direction, limited ingress protection
IP66 Protected from total dust ingress
Protected from high pressure water jets from any direction, limited ingress protection
IP67 Protected from total dust ingress
Protected from immersion between 15 centimetres and 1 metre in depth, limited ingress protection
IP68 Protected from total dust ingress
Protected from long term immersion up to a specified pressure, limited ingress protection

You could clean headsets in the same way but be very careful not to wet the mic or speakers as they are not designed for water
Headbands and earpads can be wiped down with a soft cloth moistened with a mild soap solution

If you have any queries about any aspect of your phones or working from home please do not hesitate to contact us.