Phone Systems
Phone Systems
Keeping in Touch
VOIP
Voice over internet protocol (VOIP) has become the most common way for businesses to communicate and is expected to replace standard telephone lines completely by 2025 as the national infrastructure is upgraded.
There are two main deployments of VOIP, cloud hosted where everything is hosted in the cloud, and on premise where a system is installed locally connected to SIP trunks (lines). The on premise system may also have legacy analogue or POTS lines connected making it a hybrid system.
Plum Communications have extensive experience and training on cloud systems and on premise systems.
REVIEW
Plum Communications will carry out a review of your current telephone services and equipment and your future needs. Using this information we will suggest the most suitable upgrade path. There may be specific requirements which suggest one solution would be more effective. In many cases we will offer a demonstration of the proposed system and you are encouraged to involve your colleagues in this process.
Plum Communications will also review your data connectivity as it is important that your data connection is suitable for a VOIP connection.
HORIZON
Plum Communications staff are fully trained in the Horizon system. We have been supplying the service for 8 years and are fully accredited for sales and support for the whole product range. We use the system ourselves which means our staff have daily experience to assist with any enquiries. We are trained and accredited to sell the Akixi reporting and Contact Centre Solution for Horizon which was released in March 2021. The speed of deployment of Horizon and its competitive cost earns Horizon its number one place in our list.
3CX
Plum Communications are fully trained to sell and support the 3CX system and we have been supplying this for several years. We have demo systems in house and regularly train on the new releases. We recommend 3CX where other systems are not a good fit, this may be due to factors such as technical requirements, handset choice or cost. The low cost and flexibility of 3CX has earned it second place in our list.
AVAYA
Plum Communications have supplied and supported the Avaya IP Office for over twenty years and this has been our best selling system. We maintain and support a large number of Avaya systems and provide upgrades and additional handsets as required. We commonly take over maintenance of customer Avaya systems from other suppliers. There is no simple method of hosting IP Office in the cloud which has caused it to fall from top place. However, the reliability, flexibility and long term return on investment of Avaya still earns it third place in our list.
NFON
Plum Communications supply NFON which delivers your complete telephone system so you can work from anywhere on any device with a simple interface, drag & drop features and geo-redundant, failsafe infrastructure.
Accessible telephony functions via Cloudya makes things better with simple, intuitive communications tools and a single phone number and inbox for reaching every employee. This professional communication service leaves no questions unanswered.
Superfast Essential + Digital Phone Line
37 – 53
Mbps download speed
- 6.9Mbps – 10Mbps upload speed
-
Digital phone line
UK support
Make and take calls by app
-
Digital phone line
UK support
Make and take calls by app
£27.95
Superfast Essential + Digital Phone Line
37 – 53
Mbps download speed
- 6.9Mbps – 10Mbps upload speed
-
Digital phone line
UK support
Make and take calls by app
-
Digital phone line
UK support
Make and take calls by app
£27.95
Superfast Essential + Digital Phone Line
37 – 53
Mbps download speed
- 6.9Mbps – 10Mbps upload speed
-
Digital phone line
UK support
Make and take calls by app
-
Digital phone line
UK support
Make and take calls by app