AKiXi Call Centre Analytics for Horizon Voice Systems
AKiXi provides an effective reporting solution for your Horizon telephone system to allow you to improve the customer experience. You can report on many key performance indicators including call volume, answer time, staff availability and lost calls. Real time...
Plum Cloud Voice for Business
Plum Cloud Voice is a cloud-based phone system with the flexibility to meet the demands of the modern, agile business. Plum Cloud Voice provides all the features of a traditional office system with the ability to work from anywhere there is an internet connection,...
Faster Britain rolls out fast fibre internet in North West
A fast internet connection is one of the most important factors for your business. High-speed Internet connection enables businesses to use video conferencing whilst retaining internet performance for other critical business operations and can ensure that voice calls...
Plum Makes Gigabit Internet Speeds Affordable.
Plum Communications have partnered with Faster Britain to bring affordable Gigabit speeds to business customers in the North West. A move to cloud hosting for applications and voice over the last two years means that businesses are always chasing faster speeds. For...