Horizon Collaborate by Plum
What is Horizon Collaborate? In today’s digital-first world, businesses need to be more agile than ever before, able to respond to customers quickly by ensuring employees are equipped to handle a constant flow of queries across multiple channels. Horizon Collaborate...
Phoneline+: The Easy to Use Phoneline Replacement
What is Phoneline+ As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable....
How to improve your customers’ experience with call analytics
When you are running a business, it is important to monitor customer experience including the phone calls you receive or make. Why not improve your business with call analytics? When you have a great, successful, and fully functional call analytic system your customer...
About VoIP
About VoIP Written by Published About VoIP VoIP is often referred to as IP telephony, internet telephony or internet calling. VoIP stands for voice over internet protocol. VoIP is an alternative for PSTN which is a public switched telephone network. VoIP phone systems...