Latest News
Latest News
10 Reasons Why You Should Switch to A Cloud-Based Phone System
As small businesses change and grow, the ability to quickly scale up — or down — becomes a requirement. Adding new employees, for example, requires the company to adapt its phone system to accommodate the need for more lines. That is harder to accomplish using...
Business Mobiles: Get your mobile under control
Mobiles have become an essential part of our lives. We rely them on them for communication, entertainment, and most importantly, work. Whether it’s communicating with customers, or colleagues and partners, how you get in touch...
Do you remember everything you said in your last phone call?
It is a fact that most people cannot remember what was said in their last phone call and this can cause a huge problem where businesses rely on phone calls every day. Plum can make it easy to remember what was said by providing call recording as an addon to their...
Do you experience slow broadband?
Are you currently experiencing slow broadband that is affecting your business? Have you thought about upgrading to a faster speed? Plum Communications understand that when choosing broadband, speed and reliability are important factors. That is why we offer a...
Microsoft 365: Security, Productivity, and Organisation
A healthy business is an organised business, and through the tumultuous present where people are out of the office and relying on their home hardware to work, things can feel a little discordant. However, there is a solution. With Microsoft365, you can lessen the...
Horizon Collaborate by Plum
What is Horizon Collaborate? In today’s digital-first world, businesses need to be more agile than ever before, able to respond to customers quickly by ensuring employees are equipped to handle a constant flow of queries across multiple channels. Horizon Collaborate...
Are You Paying Too Much for Business Energy?
Many businesses face increased costs on their energy bills because they do not take out fixed term contracts and they fall on to expensive variable rate tariffs. At a time when energy prices are rising this results in increasing costs for business owners. The solution...
Phoneline+: The Easy to Use Phoneline Replacement
What is Phoneline+ As a small business owner you know that your phone number is essential to your business and you have invested a lot into it over time. Known to your existing customers and widely advertised to attract new ones, to be without it is unimaginable....
Internet: The Pursuit of Speed
What is the internet? It’s a question we rarely ask ourselves. The internet has become so ingrained within our everyday lives that we’ve simply accepted it as a normal. Even the United Nations in 2016 deemed internet access a human right. Many rely on it for...
How to improve your customers’ experience with call analytics
When you are running a business, it is important to monitor customer experience including the phone calls you receive or make. Why not improve your business with call analytics? When you have a great, successful, and fully functional call analytic system your customer...
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