akixi Archives - Plum Communications

Plum Hosted Voice

by Shueheb Ali | Feb 11, 2022 | Internet, News, Productivity, Support, Voice

Do you require a new telephone system for your business? Plum Communications provide telephone systems to connect you to the world and improve customer satisfaction. Horizon collaboration tools include voice and video calls with message features. The service can be...

AKiXi Call Centre Analytics for Horizon Voice Systems

by Shueheb Ali | Dec 2, 2021 | Internet, News, Productivity, Voice

AKiXi provides an effective reporting solution for your Horizon telephone system to allow you to improve the customer experience. You can report on many key performance indicators including call volume, answer time, staff availability and lost calls. Real time...

How to improve your customers’ experience with call analytics

by Shannon Coope | Jul 15, 2021 | Voice

When you are running a business, it is important to monitor customer experience including the phone calls you receive or make. Why not improve your business with call analytics? When you have a great, successful, and fully functional call analytic system your customer...

Plum Hosted Voice

AKiXi Call Centre Analytics for Horizon Voice Systems

How to improve your customers’ experience with call analytics

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