AKiXi Call Centre Analytics for Horizon Voice Systems
AKiXi provides an effective reporting solution for your Horizon telephone system to allow you to improve the customer experience. You can report on many key performance indicators including call volume, answer time, staff availability and lost calls. Real time...
Plum Cloud Voice for Business
Plum Cloud Voice is a cloud-based phone system with the flexibility to meet the demands of the modern, agile business. Plum Cloud Voice provides all the features of a traditional office system with the ability to work from anywhere there is an internet connection,...
Faster Britain rolls out fast fibre internet in North West
A fast internet connection is one of the most important factors for your business. High-speed Internet connection enables businesses to use video conferencing whilst retaining internet performance for other critical business operations and can ensure that voice calls...
One day switch for home broadband?
New rules announced by Ofcom are to make switching home broadband provider easier and quicker, in just one day where technically possible Under a new process called ‘one touch switch’ all you are required to do is contact your new home broadband provider and you...