AKiXi provides an effective reporting solution for your Horizon telephone system to allow you to improve the customer experience. You can report on many key performance indicators including call volume, answer time, staff availability and lost calls. Real time...
Plum Cloud Voice is a cloud-based phone system with the flexibility to meet the demands of the modern, agile business. Plum Cloud Voice provides all the features of a traditional office system with the ability to work from anywhere there is an internet connection,...
A fast internet connection is one of the most important factors for your business. High-speed Internet connection enables businesses to use video conferencing whilst retaining internet performance for other critical business operations and can ensure that voice calls...
New rules announced by Ofcom are to make switching home broadband provider easier and quicker, in just one day where technically possible Under a new process called ‘one touch switch’ all you are required to do is contact your new home broadband provider and you...
Mobile data speeds are about to get a lot faster now that most networks have launched 5G wireless technology for some. It’s a gradual roll-out, with most of the UK expected to have 5G by 2022. We’ll run through what it all means for you, including how to...
With technology being such an important aspect in everyday life, even outside of your business, it is important to make sure the chances of a cyber-attack are as low as they possibly can be. Cyber security’s purpose is to protect all the devices we use such as...